Privacy Policy

This Privacy Policy explains how Shubham Industries handles information submitted through shubhampump.com, contact forms, enquiry forms, WhatsApp enquiry links, phone calls, and email communication.

This policy is intended to align with applicable Indian privacy and information technology requirements, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. Please consult legal counsel for formal compliance review.

The website may collect information submitted through forms and WhatsApp enquiry links, including name, phone, email, company, liquid/application, flow/head details, pump series interest, and message content.

We may also receive business details, site conditions, material requirements, operating parameters, and related documents that you voluntarily share for quotation or selection review.

We use enquiry information to review pump requirements, respond to quotation requests, communicate during business hours, prepare technical or commercial responses, and provide after-enquiry support.

We do not sell enquiry information. We may share limited information with service providers only where needed to operate the website, email, security checks, analytics, hosting, or communication tools.

Contact and enquiry forms may use Cloudflare Turnstile to reduce spam and automated form submissions.

WhatsApp enquiry links open a pre-filled message. Information sent through WhatsApp is also subject to WhatsApp and Meta platform policies.

If Google Analytics or similar analytics tools are active on this website, they may collect technical information such as browser type, device information, approximate location, pages visited, and interaction events.

This information helps us understand website performance and improve the usefulness of content and enquiry paths.

We use reasonable technical and organisational measures to protect enquiry information.

No website, email system, or online communication channel can be treated as absolutely secure. Please avoid sending confidential plant data unless it is required for the enquiry and you are comfortable sharing it through the selected channel.

We do not collect card or online payment details through this website.

We may retain enquiry information for quotation follow-up, customer support, audit, legal, and business record purposes. Retention periods may vary depending on the enquiry, order status, and applicable requirements.

For privacy requests, corrections, deletion requests, or grievance-related communication, contact Shubham Industries at Plot No. 8, Swagat Industrial Park-2, Near Bhavda Patiya, Kuha, Ahmedabad, Gujarat 382433, India.

Email: info@shubhampump.com. Phone: +91 83208 12638.

We may update this Privacy Policy from time to time. The latest version published on this page will apply to website use and enquiry submissions.